I love being challenged with complex problems at the intersection of business, design, and technology. I like to think in systems and look at problems through a lens of empathy. I try to avoid thinking in isolated categories and embrace the ambiguity of a complex, fluid, connected reality.

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I love being challenged with complex problems at the intersection of business, design, and technology. I like to think in systems and look at problems through a lens of empathy. I try to avoid thinking in isolated categories and embrace the ambiguity of a complex, fluid, connected reality.

- Passionate about applying a human-centered design approach to complex problems
- Experienced in research and innovation methods to create user and business value
- Skilled in cross-disciplinary collaboration and communicating new ideas and concepts
- Adept in bridging and transcending conventional borders of disciplines, approaches, and practices
- Curious about trends, new practices, and alternative ways of thinking and doing

Specialties: Qualitative & quantitative research, behavioral patterns, mental models, user needs & insights, competitive analysis, STEEP trend analysis, opportunity generation, design thinking, user experience design, concept testing, information visualization, storytelling, workshop facilitation, ideation sessions, opportunity prioritization, business case and plan development, strategic roadmaps